You’re very welcome to visit our Monmouth showroom during opening hours without an appointment. You’re free to browse, take your time, and explore our tile collections at your own pace.

Our showroom is a carefully curated space, and displays change regularly. If there’s a particular tile you’d like to see, or you already have a good idea of what you’re looking for, we recommend getting in touch ahead of your visit so we can make sure it’s available.

If you’d prefer a private appointment — for more tailored design support or to discuss multiple projects — you’re welcome to book a visit at a time that suits you.

You can visit the showroom without bringing anything at all — many customers simply come in to browse or have an initial chat.

If you do have them, the following can be very helpful:

• Photographs of the space you’re working on
• Images of any sanitaryware, kitchen units, or soft furnishings you’d like to coordinate with
• Inspiration images for example, from magazines, Pinterest, or other homes
• Samples of existing materials, such as kitchen doors or worktops

If you already have measurements, feel free to bring those along. If not, you can email them to us later, or we can help arrange measuring support once you’ve narrowed down your tile choices.

Yes — we understand how important it is to see tiles in your own space and lighting. You’re welcome to take samples of any tiles you’re considering, and we simply ask that they’re returned to the showroom once you’ve made a decision.

We can also arrange for cut sample pieces to be delivered to your home at no extra charge. Alternatively, our team can bring a shortlist of your chosen tiles with them when visiting to take measurements.

We’re located on the High Street, so we don’t have allocated parking directly outside. However, there are several public car parks nearby.

The closest option is Glendower Street Car Park, which is just 2–3 minutes’ walk from us.

Other nearby options include:

• Cattle Market Car Park – approx. 5 minutes’ walk
• Waitrose Car Park – approx. 6–7 minutes’ walk

All are pay-and-display and well used for visiting the town centre.

Yes — our showroom is accessible via wheelchair, with step-free access throughout the space. There is seating available if you need to take a break during your visit, and visits are relaxed and unhurried, so you’re welcome to take your time.

If you have any specific access requirements or would like to check something ahead of your visit, please feel free to get in touch and we’ll be happy to help.

We don’t hold tile stock at our showroom. All orders are delivered as standard via our storage unit in the Forest of Dean, where deliveries are carefully checked before being dispatched.

For smaller orders, collection from the showroom can be arranged once your tiles are ready, if you’d prefer to avoid a delivery charge.

If you’re unsure what applies to your order, we’re always happy to talk through the options and help you decide what works best for your project.

We install tiles supplied by us only. Once you’ve visited the showroom and have a clear idea of the tiles you’d like to use, we can arrange a measurement visit.

After measuring and once your tile choice is finalised, we can then provide an installation quotation. Installation costs can vary depending on the tile selected, layout, and any preparation required, so confirming the tile first helps ensure the quote is accurate.

If you’re unsure where you are in the process, we’re always happy to talk it through and advise on the best next step.